Benefits:

Employee discounts
Flexible schedule
Opportunity for advancement

We are looking for a customer-focused Support staff member to join our team! As a host, you will be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience. As a drink runner, you will be making drinks and serving them to the guests for the server, also keeping the drink station stocked and maintaining the cleanliness of the station. As a food runner, you will be expediting and running all entrée items to the guests, keeping the expo line restocked, and maintaining the cleanliness of the expo station.

You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to bring your best each day for yourself, restaurant staff, and guests.

Responsibilities:

Greet guests and seat them at tables or in waiting areas
Provide guests with menus
Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff
Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate
Answer the phone.
Take to-go orders when necessary.
Keep the host stand neat, tidy, and presentable for guests.
Preparing beverages in a timely manner and serving them to the guests.
Reading each ticket carefully and preparing the sides and condiments for each entrée then serving them to the guests.

Qualifications:

Previous restaurant experience preferred but not required
Friendly and customer-focused personality
Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
Ability to clearly communicate guests’ needs to Servers, Bussers, Managers, etc.
Ability to effectively communicate on the telephone
Must be able to carry trays or supplies (10-30 lbs.)
Must have a valid food-handler's permit

Complete our short application today!

Compensation: $16.28 per hour

Looking for an exciting career with a young and growing company?

Look no further than BTE Management!

As an ownership group with restaurants across the country, we have a proven track record of industry excellence and successful expansion.

We are franchise owners of The Original Pancake House, a breakfast concept that has set the standard for what a quality breakfast experience should be.

BTE Management is always on the lookout for incredible people. We are committed to providing a thriving work environment through our workplace culture, training systems, internal career advancement as well as a product you can always be proud of.

We are committed to paying industry leading wages, bonuses, and benefits. We also offer all full-time employees company sponsored health insurance and 401K in addition to paid time off for all employees.

Come join our great team and grow with us!

(if you already have a resume on Indeed)

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Are you able to work mornings, as early as 7:30am? *

When it comes to picking up additional shifts, what best describes you?*

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How do you handle a line out the door, a big waitlist, and the phone ringing all the time, when you are alone at the host stand?*

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What makes someone a great host(ess) and why?*

You are in the dining room seating guests when someone flags you down and tells you that they still don’t have their appetizer, which was ordered some time ago, what do you do?*

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